Terms & Conditions

Last Updated: September 10, 2026

Introduction

Welcome to Sarmad Hospital's website. By accessing or using this website, booking an appointment, or making an online payment, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please discontinue use of this website.

Use of Website

This website is intended to provide information about Sarmad Hospital's services, doctors, departments, and to facilitate online appointment booking and payments. You agree to use this website only for lawful purposes and not to misuse, hack, or attempt unauthorized access to any part of the system, including patient records or payment infrastructure.

Medical Information Disclaimer

Content on this website, including articles, department descriptions, and doctor profiles, is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified physician for any health concerns. Sarmad Hospital is not responsible for decisions made solely based on website content without proper in-person consultation.

Appointments & Online Payments

Appointment bookings made through this website are subject to doctor availability and confirmation by hospital staff. Online payments for consultation fees or hospital services are processed securely through PayFast. It is the patient's responsibility to ensure accurate personal and payment details are provided at the time of booking. Confirmation of an appointment is only final once you receive an SMS/email confirmation from the hospital.

User Responsibilities

• Provide accurate and truthful information when registering or booking an appointment
• Keep your account and contact details up to date
• Arrive on time for scheduled appointments or cancel/reschedule in advance
• Not misuse the website for fraudulent bookings or payments

Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Sarmad Hospital and may not be copied, reproduced, or distributed without prior written permission.

Third-Party Links

Our website may contain links to third-party services, including our payment partner PayFast. We are not responsible for the content, privacy practices, or terms of any third-party website.

Limitation of Liability

Sarmad Hospital shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website, including but not limited to technical errors, payment delays, or website downtime, except where caused by the hospital's own negligence.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Sarmad Hospital
Email: info@sarmadhospital.com
Phone: +92-5442726141
Address: Kutchery Road Near Mohammadi Chowk, Jhelum, Punjab 49600, Pakistan